FedEx Door Tag Not Found: What to Do Next
You’ve been waiting for your package to arrive, but when you check the tracking status, you see a message that says “Delivery attempted. Door tag left.” You rush to your door, expecting to find a FedEx door tag with instructions on how to get your package, but there’s nothing there. 😱
What happened? Where is your door tag? And more importantly, where is your package? 📦
Don’t panic. In this article, we’ll explain what a FedEx door tag is, why you might not have received one, and what you can do next to locate your package and avoid missed deliveries in the future. 🙌
1. What is a FedEx door tag?
A FedEx door tag is a notification left at your shipping address if you are not home to receive a package that requires a signature or if the driver feels it is not safe to leave the package unattended. The door tag number is associated with your package’s original tracking number and gives you easy steps to locate your package and arrange for redelivery or pickup1
A FedEx door tag may also authorize the driver to release the package without anyone present. You can sign the door tag and leave it on your door for the next delivery attempt. This way, you can receive your package without having to be home or go to a FedEx location
2. Why did I not receive a FedEx door tag?
There are several possible reasons why you did not receive a FedEx door tag after a delivery attempt. Here are some of them:
- The driver forgot to leave a door tag or ran out of door tags.
- The driver left the door tag in an inconspicuous place, such as under the doormat, behind a plant, or inside the mailbox.
- The door tag fell off or was blown away by the wind or rain.
- The door tag was stolen or removed by someone else.
- The driver scanned the wrong barcode or entered the wrong information on the handheld device, resulting in an incorrect tracking status.
3. What can I do next?
If you did not receive a FedEx door tag, don’t worry. You still have options to locate your package and get it delivered to you. Here are some steps you can take:
- Check the tracking status of your package online using your tracking number. You can find your tracking number on your shipping confirmation email, receipt, or label. You can also use FedEx Delivery Manager® to track your package and manage your delivery preferences
- Contact FedEx customer service by phone at 1.800.GoFedEx 1.800.463.3339 or by email at [email protected]. Provide your tracking number and ask for assistance in locating your package and arranging for redelivery or pickup.
- Visit a nearby FedEx location with your government-issued photo ID and ask for help in retrieving your package. You can find the nearest FedEx location using the online locator tool
- Request a hold at a FedEx location online using FedEx Delivery Manager® or by calling customer service. You can choose from over 14,000 convenient locations, including Walgreens stores, FedEx Office locations, and other FedEx authorized locations
- Request a redelivery online using FedEx Delivery Manager® or by calling customer service. You can specify a date, time, and address for the redelivery. You can also leave delivery instructions for the driver, such as where to leave the package or who to contact if no one is home.
- Request a signature release online using FedEx Delivery Manager® or by signing a blank piece of paper with your name, tracking number, and “OK to leave” and attaching it to your door. This will authorize the driver to leave the package without anyone present.
4. How to Track Your Package Without a Door Tag
One of the easiest ways to track your package without a door tag is to use the tracking number that was provided by FedEx or the sender. You can enter this number on the FedEx website or app and get the latest status and location of your package. You can also sign up for email or text notifications to get updates on your delivery.
If you don’t have the tracking number, you can still track your package using other methods, such as:
- Using FedEx Delivery Manager: This is a free service that lets you customize your delivery preferences, manage delivery times and locations, and keep track of your FedEx shipments. You can sign up for FedEx Delivery Manager online or through the FedEx app. You’ll need to provide your name, address, email, and phone number. You’ll also need to verify your identity using a code sent to your phone or email. Once you’re registered, you can access FedEx Delivery Manager online or through the app and see all of your incoming and outgoing packages.
- Using FedEx Advanced Tracking: This is a service that lets you track your package using other details, such as the reference number, purchase order number, invoice number, or shipment ID. You can access FedEx Advanced Tracking online or through the app. You’ll need to select the type of detail you want to use and enter it along with the ship date range and destination country. You’ll then see a list of matching packages that you can track.
- Contacting FedEx Customer Service: If none of the above methods work for you, you can always contact FedEx customer service for assistance. You can call 1.800.GoFedEx 1.800.463.3339 and say “track a package” to speak to a representative. You can also chat with a virtual assistant online or through the app. You’ll need to provide some information about your package, such as the sender’s name, address, phone number, email address, or order confirmation number.
How to Manage Your Delivery Without a Door Tag
Another thing you can do without a door tag is to manage your delivery options and preferences. You can do this using FedEx Delivery Manager or the FedEx app. Here are some of the things you can do:
- Request alerts via email, text, or phone when your package is on its way, delivered, or delayed.
- Provide delivery instructions for the courier, such as where to leave the package or who can sign for it.
- Redirect your package to another address, such as your work or a friend’s house.
- Schedule your delivery for a specific date or time that works for you.
- Hold your package at a FedEx location or a participating retailer for pickup.
- Sign for your package remotely using your phone or computer.
- Request a vacation hold for up to 14 days if you’re away from home.
To use these options, you’ll need to sign up for FedEx Delivery Manager or log in with your existing account. You’ll also need to have the tracking number of your package or use one of the other methods mentioned above to find it.
5. How to Pick Up Your Package Without a Door Tag
If you prefer to pick up your package instead of having it delivered to your home or office, you can do so without a door tag. You can use one of these options:
- Hold at Location: This option allows you to redirect your package to a nearby FedEx location or a participating retailer, such as Walgreens, FedEx Office, Dollar General, or FedEx Office inside Walmart. You can request this option online using FedEx Delivery Manager or the app. You’ll need to select the location where you want your package to be held. You’ll then receive a notification via text, email, or phone call letting you know that your package is ready for pickup. You’ll need to bring your ID and tracking number when you go to pick up your package.
- Print and Go: This option allows you to print a barcode that contains your tracking number and pickup location. You can do this online using FedEx Delivery Manager or the app. You’ll need to select Print Barcode under Manage Delivery and choose where you want to pick up your package. You’ll then receive an email with a link to print your barcode. You’ll need to bring your barcode and ID when you go to pick up your package.
6. How can I avoid missed deliveries in the future?
Missing a delivery can be frustrating and inconvenient, but there are ways to prevent it from happening again. Here are some tips to avoid missed deliveries in the future:
- Choose a shipping option that suits your schedule and needs. FedEx offers various shipping services with different delivery times and costs. You can choose from same-day, overnight, two-day, three-day, ground, and international shipping options6
- Provide accurate and complete shipping information when placing an order or creating a label. Make sure to include your full name, address, phone number, email address, and any special instructions for the driver.
- Track your package online using your tracking number or FedEx Delivery Manager®. You can get updates on the status of your package, estimated delivery date and time, and any shipment exceptions or delays that may occur.
- Sign up for delivery notifications via email, text message, or phone call using FedEx Delivery Manager®. You can get alerts when your package is shipped, out for delivery, delivered, or delayed.
- Use FedEx Delivery Manager® to customize your delivery options and preferences. You can request to hold your package at a FedEx location, redirect your package to another address, schedule redelivery, provide delivery instructions, and more.
- Use a FedEx door tag to authorize the driver to leave the package without anyone present. You can sign the door tag and leave it on your door for the next delivery attempt. You can also print a signature release form online and attach it to your door7
A FedEx door tag is a helpful tool that lets you know that a delivery attempt was made and gives you options to get your package. However, if you did not receive a door tag, you can still track your package online, contact FedEx customer service, visit a FedEx location, request a hold, request a redelivery, or request a signature release.
By following these steps, you can locate your package and get it delivered to you as soon as possible. You can also avoid missed deliveries in the future by choosing the right shipping option, providing accurate shipping information, tracking your package online, signing up for delivery notifications, using FedEx Delivery Manager®, and using a FedEx door tag.
We hope this article has helped you understand what to do next if you did not receive a FedEx door tag. If you have any questions or feedback, please let us know in the comments below. And if you found this article useful, please share it with your friends and family who might need it. 😊