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FedEx Package Available for Clearance – What You Need to Know

FedEx is a global shipping and logistics corporation that delivers packages to consumers all over the world. If you’ve ever ordered a box from another country, you’ve probably experienced the frustration of waiting for it to clear customs. This is where the term “FedEx package available for clearance” comes into play. 

So what does it all mean? What should you do if your delivery is delayed at customs? This post will go through how it all works and other details about the customs process.

1. What Does “FedEx Package Available for Clearance” Mean?

The status “FedEx package available for clearance” indicates that your shipment has arrived in the destination country and is being held by customs.
Customs officers must inspect the cargo to ensure that it conforms with all applicable requirements and contains no forbidden materials. Depending on the country and the intricacy of the inspection, this process might take anything from a few hours to several days

2. FedEx Package Available for Clearance – How does it work?

When a package arrives in a foreign country, it must pass through customs before being handed to the intended receiver. Customs officers inspect the shipment for prohibited materials and make sure that all taxes and fees have been paid.
If there are no problems with the package, it will be cleared for delivery. If there are any problems with the shipment, it will be held for clearance, and the recipient will be notified that the product is “Available for Clearance.”

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The recipient must then give FedEx customs the needed information and paperwork, and the customs officers will analyze the data to decide if the shipment may be cleared for delivery. The shipment will be delivered to the recipient once customs clearance is completed.

3. FedEx Package Available for Clearance: How Long will it take?

Depending on the country and the type of delivery, the customs clearance process might take anywhere from a few hours to several days. FedEx, on the other hand, has made a commitment to deliver the box as quickly as possible and they try to expedite the customs clearance process. The package’s status may be checked online, and FedEx will offer regular updates on its journey.

4. How Can I Track My Package?

If you need to know the status of your shipment, you can use the FedEx website or mobile app to track it. As customs scans your package, you’ll receive a status update that says “in customs” or “kept at customs.” This indicates that your package is being inspected and cleared. When your shipment is ready for collection or delivery, you can get notified by email or text message.

5. What Should I Do If My Package Is Held Up in Customs?

If your cargo is being held up in customs, you can do the following to help expedite the process:

Be patient: Customs inspections might take a long time, and there is nothing you can do to hurry things up. In most circumstances, your package will be released within a few days.

Provide Documentation: If customs officials want additional documentation to clear your item, make sure to provide it as quickly as possible. These could include receipts, invoices, or other papers.

Call FedEx: If your item is held up in customs for an extended period of time, contact FedEx customer support. They may be able to provide additional information or assist in resolving any issues causing the delay.

Be mindful of additional fees: You may be asked to pay additional customs fees or taxes before your shipment may be released in some situations. For more information, contact the customs office in your destination country.

6. Additional Information on the Customs Procedure

Customs procedures can be complicated, and they differ from country to country. Nonetheless, some common customs procedures include:

  • Checking the package contents:  Examining the contents of the delivery: Customs officers examine the package for forbidden things such as firearms, drugs, or illicit materials.
  • Determining the package value: Customs officers examine the shipment value and calculate the taxes and charges that the recipient must pay.
  • Reviewing the documents: Customs officers examine the associated documentation, which includes the commercial invoice, packing list, and other essential documents 
  • Clearance decision: After reviewing the package contents and documents, the customs officers will make a decision to clear the package or hold it for further inspection or review.
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7. Why is my Package Delayed at Clearance With FedEx?

There could be various reasons why your shipment is delayed at FedEx clearance, including:


Due to the high volume of packages over the holidays, the customs clearance process may be delayed. To avoid delays, it is best to plan ahead and send your package well before the Christmas season. You can also look up the FedEx holiday schedule on their website and plan accordingly.

Documents that are missing or incorrect:

If the accompanying documentation are missing or inaccurate, customs officers will refuse to clear the cargo until incorrect or missing information is provided. To avoid delays in the customs clearance process, ensure that all relevant paperwork are included and accurate.

Duties and Taxes:

If the recipient has not paid the required duties and taxes, the package will be held for clearance until the payment is made. It is advisable to check the customs requirements of the country of destination before sending the package to avoid any surprises.

8. How Do I Contact FedEx Customs Clearance?

If you have any questions or concerns about the customs clearance process, you can contact FedEx customs clearance through their customer service channels. You can also check the FedEx website for more information on customs clearance and international shipping.

Pro Tip: When they ask for a tracking number, continue to press 5. They claim not to recognize that tracking number. Continue to press the 5 button. If you do this, you will get a live representative.

9. How to Avoid Custom Clearance Delay?

To avoid customs clearance delays, it is critical that all required documents and information are given precisely and on time. You can also employ FedEx’s international shipping services, which will assist you with customs clearance and guarantee that your product is cleared for delivery as soon as possible.

Use these methods to prevent customs delays:

  • Give correct documentation and information.
  • Verify the customs requirements of the destination country.
  • Pay the necessary duties and taxes ahead of time.
  • Prepare ahead of time and send your package well in advance of the Christmas season.
  • Utilize FedEx international shipping services, which include customs clearance.

10. Conclusion:

If you’re waiting for a package to clear customs, it can be a frustrating experience. However, by understanding what the “FedEx package available for clearance” status means, and following the tips we’ve provided, you can help speed up the process and ensure that your package is delivered as quickly as possible. Remember, customs inspections are an important part of keeping

11. FAQs:

Q: How long does it usually take for a package to pass through customs?

A: The time required for a package to clear customs varies greatly depending on the country and the complexity of the inspection. Packages are usually released within a few days.

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Q: Is there anything I need to do to clear my package through customs?

A: In most circumstances, nothing unusual is required to clear your delivery through customs. Whenever customs officials ask for further documentation, you must offer it as soon as possible.

Q: What happens if customs refuse my package?

A: If customs find your package to be illegal, it will be returned to the sender or disposed of.

In some cases, you may also be subject to fines or other penalties.

Q: What should I do if my barcode label becomes unreadable?

If you realize that your barcode label is unreadable, call FedEx customer support to investigate and address the problem.

Q: Can I print my own barcode label?

Sure, you can print the barcode label yourself, but use a high-quality printer and paper to ensure readability and clarity.

Q: How can I track my FedEx shipment?

You can track your FedEx shipment by entering your tracking number on the FedEx tracking page.

Q: Is FedEx closed on holidays?

Yes, FedEx is closed on certain holidays. You can find the FedEx holiday schedule on their website.

Q: My package has been stuck at the sorting facility, what should I do?

If your package is stuck at the destination sort facility, you can contact FedEx customer support for assistance.

Q: What does “Future Delivery Requested” mean on my FedEx tracking information?

Future Delivery Requested” means that the recipient has requested the package to be delivered on a future date. You can find more information about this on the FedEx future delivery page.

Q: Where can I find FedEx policies?

You can find FedEx policies on their website.

Q: My package is facing an operational delay, what should I do?

If your package is facing an operational delay, you can find more information on the FedEx operational delay page or contact FedEx customer support for assistance.

Q: Can I track my international FedEx shipments?

Yes, you can track your international FedEx shipments on the FedEx tracking page.

Q: What should I do if my barcode label is unreadable?

If your barcode label is unreadable, you can find more information on the FedEx barcode label page.

Q: My package is waiting to clear customs, what should I do?

If your package is waiting to clear customs, you can find more information on the FedEx package available for clearance page or contact FedEx customer support for assistance.

Q: What does “Scheduled Delivery Pending” mean on my FedEx tracking information?

“Scheduled Delivery Pending” means that the delivery date for your package is pending. You can find more information on the FedEx scheduled delivery pending page.

Q: What does “departed FedEx location” mean in tracking?

When you see the status “departed FedEx location” in your package’s tracking information, it means that your package has left a FedEx facility and is in transit to its destination. For more information about tracking your package, please visit our departed FedEx location tracking page.

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