Blog » Ali Express : Understanding ‘Received by Line-Haul’ in 2023

Ali Express Shipment Secrets Revealed: Understanding ‘Received by Line-Haul’ in 2023

It is in this globalized era that e-commerce and shopping have become so simple. Multiple websites and marketplaces have cropped up as the same. One among them is Ali Express. One of the most credible e-shopping websites offered by China, Ali Express remains one of the widely used services on an international scale. It has a high market reputation and has gained consumer credibility over the years. Hence, it is a widely used platform by many buyers and sellers in the global market. 

It has a relatively easy interface and can be operated by almost everyone, having easy delivery options along with simple tracking availability. When we order something on the platform and track the same, sometimes the update which flashes is “received by line haul”. So, what exactly does line haul mean in logistics, and how you can proceed further with the same? We have covered a whole range of questions and we hope that all your queries are resolved. Keep reading further-

1. “Received by line haul” meaning

 It primarily means that the package has been handed over by the sender to the logistics company, which will further be responsible for overseas transportation. Usually, the packages under Ali Express are either shipped through cargo or air shipment. It is this logistics company that is responsible for moving the shipment from a warehouse to the shipping port or airport. In a nutshell, it can be said that the package is about to be delivered by a logistics company for final delivery depending upon the type of transit used, the delivery time can vary accordingly. 

2. When is this update reflected in the shipping process?

Ali Express has one of the largest supply and shipment networks around the world, consolidating various sellers on one single platform. Under Ali Express, the package usually takes about 2-6 weeks for delivery at your place. This can primarily be attributed to the fact that the sellers are usually located internationally and hence, customs clearance and international shipment can take a lot of time. 

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Another reason for the same can also be because the logistics companies usually ship multiple parcels together, depending upon their weight or width, and parcels which have the same regional locational particularly because it is economically feasible. We have made a list below, of the updates which are generated once the order is confirmed. 

  1. Confirmed Order dispatched from sorting center 
  2. The line-haul (logistics company) received export customs clearance: Haul was handed over to the carrier(air/sea)
  3. Import customs clearance and out for delivery departure from the country of origin.  
  4. Package received by the delivering country and customs. 
  5. The package is delivered to the final destination by the local delivery agent. 

So, it can be said that when you receive this update, your parcel will be at stage two and has been handed over to the logistics company for overseas transportation. 

3. How much more time will the parcel take for delivery?

As mentioned before, the parcel takes about two to six weeks for final delivery, hence you can expect your package in the same time frame. But, this average can change and you can receive your package even before or after it as well due to multiple factors at play (such as the speed of the transit or time taken for customs clearance). Also, the package can remain at the exit point for multiple days because they are shipped after being consolidated together for economic reasons, as mentioned beforehand. 

Also, the delivery of the package can be widely varied because of the timings of the cargo or the shipment. This update can take up to one to two weeks for clearance. But if there are regular shipments or instant deliveries by air then, it this status will get renewed within two to three days, as soon as a new scan takes place. 

4. What does “accepted by line haul transportation” mean?

Sometimes, apart from the update of “received by line-haul”, you also receive one other update that is “accepted by line-haul transportation”. This is not very different from the former and means more or less the same thing. As the update itself suggests, it means that the package has been accepted by the logistics company for overseas transportation ( either via shipment or airplane). 

5. What if your package is struck on the “received by line haul” update? 

As mentioned before, this step can take about two to three weeks for delivery regardless of the mode of transit. Usually, the cargo must transport the packages to long distances which can take up a lot of time. As a result, it is not odd for the tracking update to be frozen on the “received by line haul” update. It is only when the package will arrive at the destination country that is the country in which you live, that will result in triggering a new status update.

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 When this package reaches the warehouse, a new scan lead to a change of the status on the tracking page. Sometimes, another update is also generated after this one, that is “line-haul departure”, this means that your package has left the country of origin either via shipment or airfreight. 

If you are regularly keeping a check on your parcel and you notice that the parcel remains on “received by line haul” update for a long period of time then it may be a good option to contact the company for the same. If it has been more than 30 days that your update hasn’t changed yet then you must contact the seller regarding the same. 

However, one must also be aware of their 60-day buyer protection. On average, you would need to wait within a time bracket of 30-60 days for receiving your package. It is only after 60 days that any resolution or solution could be made, after a complaint, and you can even ask the seller to return back the money. 

6. Can the package be delayed? 

The package by Ali Express cannot be necessarily delayed but on average, it does take about two to six weeks for its final arrival. Apart from that, the delivery also depends upon the line-haul process. If the line-haul process is faster then you can expect the parcel to arrive before the scheduled time. But there are always exceptions since some logistics companies do take their time either because of the customs or because of economic reasons and hence, are slow in overseas transportation.  

Also, regular transit facilities can result in early delivery and vice-versa. Overall, we can say that it is not at this stage that the package can get delayed instead it is either on the part of customs clearance or transit that causes the delay. 

7. Can this process be speeded up?

As mentioned before, once the status of “received by line-haul” is displayed on the tracking page, then your package has been handed over to the logistics company for overseas transportation. Overall, we can say that, it is in this part of the delivery that neither Ali Express nor you can do something to speed the process up. All you can do is wait and be patient. But, certainly, if the tracking status remains the same for up to thirty days then you should either contact the company or the seller themselves. 

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8. Line-haul charges

Usually, the customers or the buyers do not need to worry about the specific line-haul charges that may be applicable to their delivery. This is particularly because the line-haul charges are usually charged along with the ordered product. The invoice of your delivery won’t display a specific column for line-haul charges and it is included along with the total cost of the products. Apart from line haul charges, various other charges are also included along with the final checkout of the item such as origin & destination postal service, and applicable last-mile carrier fees

9. Conclusion 

“Received by line-haul” update primarily means that the package has been transferred by the sender to the logistics company, which is responsible for delivering your package to your doorstep. Usually, the packages under Ali Express are either shipped through cargo or air shipment. Under Ali Express, the package usually takes about 2-6 weeks for delivery at your place. Sometimes, apart from the update of “received by line-haul”, you also receive one other update that is “accepted by line-haul transportation”. This is not very different from the former and means more or less the same thing.

 

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